IT/Telecom Convergence in SMBs
Thursday, January 24th, 2008 by avery
In large enterprises across the globe, corporations are quickly realizing that with the migration to soft-PBXes and VoIP, the artificial barrier between the IT and Telecom organizations is ready to come down. It hasn’t been a fast transition: the first time I experienced this was over six years ago when my director of Telecom services was promoted into a VP role that encompassed all applications and infrastructure - web, mainframe and voice.
